Culture is a set of shared beliefs,
values and practices.

Create a better world through knowledge and skill.

Empower youth and adult learners with knowledge, skills and confidence to improve their employability and workplace effectiveness.

Help students achieve their academic goals and unlock their career potential.

The Penn Foster
Culture Code

We set clear goals. We embrace data to make better decisions for our customers.

Our customers come first, always!

We are open, honest fair and direct with our employees and customers.

We continually grow both personally & professionally.

We do what we say. We are accountable to one another and our students.

We are an agile team of teams.

We look for fun and humor in our daily work.

We do the right thing. It's as simple as that.

Teamwork.

Check your ego at the door.

While personal achievement is always encouraged and rewarded, we most value team players who are "all in" on the success of their team and embrace playing a role in something larger than themselves.
Empathy.

Listen first, talk second, and never judge.

Our primary goal is to help people. That starts with understanding everyone's story and genuinely caring. Never forget, "every person you meet is fighting a battle you know nothing about, so always be nice."
Accountability.

Do the work.

It's really that simple. Great teams are made when everyone on the team has a clear understanding of what they need to do, when they need to do it, and then follows through...no excuses.
Communication.

Be open. Be clear. Be Available.

Open, clear, and frequent communication encourages valuable input, that leads to collaboration, that spurs innovation, which ultimately results in a successful team. So, yeah, communication is pretty important.
Honesty.

Your mother was right...it is the best policy.

When we all commit to being a team without egos, who care deeply about others, while holding ourselves accountable, and openly communicating our thoughts and ideas, then being honest isn't only right, it's easy.